Our COVID-19 Property Inspection Protocols - Keeping Clients Safe

The team at Acumentis is actively undertaking property valuations across the nation during the heightened Omnicom wave of COVID-19.

Like most businesses, COVID-19 has impacted our team and how we service our clients. We are doing all possible to eliminate any effect on timeframes, however, appreciate your patience if this does occur.

Client and team safety is our top priority.

Inspections will be rescheduled or completed via desktop research if there is any COVID risk. This includes if occupants of the property are COVID positive, quarantining, unwell, or symptomatic, and those who are close contacts.

We will check this with property occupants when scheduling an inspection, and again on the date of inspection before we arrive.

Our team is undertaking all in-person property inspections within COVID safety protocols.

  • Contactless
  • Socially distant
  • Wearing masks
  • Sanitising
  • Not working if unwell

We ask that property occupants assist further by keeping all internal doors open and providing one external access point. With safety and efficiency our priority, we thank you for working with us as we contually adapt how we deliver our service.

To discuss your property valuation needs and our approach during the pandemic contact one of our friendly team via web chat or on 1300 882 401.

Frequently Asked Questions

At Acumentis our client’s and our employee’s health is our #1 priority. We are still undertaking in-person property inspections and have implemented our COVID-19 safe protocols to ensure safety.

Acumentis’ COVID-19 Protocols ensures the safety of our clients and our staff. For physical property inspections, we ask that you meet us outside and allow us to complete the valuation in an empty home, with doors and windows opened.

Our team is undertaking all in-person property inspections within COVID safety protocols.
·         Contactless
·         Socially distant
·         Wearing masks
·         Sanitising
·         Not working if unwell

Should a member of the household be isolating due to COVID-19, have cold and flu-like symptoms, or be a close contact of someone that is COVID positive, our valuers will undertake a remote valuation. At present, non-physical valuations are applicable for COVID-19 purposes in line with the API protocols.

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